You now need to use new remission application forms to request a remission for general interest charge, shortfall interest charge and failure to lodge (FTL) penalty. Download the new forms from the ATO website and submit them via practice mail in Online services for agents. While the ATO implement this new process, you may experience delays in actioning your request. They’re working hard to minimise delays and appreciate your patience.
Changes to interest and FTL penalty remission request forms are here
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