Our Letters have been redesigned with a fresh look and improved functionality to make them more user-friendly.
The landing page for Letters (About Letters) now has a map showing a complete list of available letters and the menu item under which they can be found. Selecting a letter from that left hand side menu will display the following on your screen –
- Full text of the letter with instructions in red;
- A brief description of its intended use;
- The date last reviewed;
- Any associated forms from our site that should be attached;
- Any other attachments; and
- A link to download the file in Microsoft Word format.
You will now be able to view any letter on screen before downloading the file to assess its suitability for your needs. There are now 2 ways you can use these letters –
- Copy and paste part or all of the letter on screen to your outgoing email or letter; or
- Download the Word file to your computer to customise the text to suit your needs or add it to your own collection of template letters.
Although our letters will be reviewed on a periodic basis, ATO and other notices can change at any time so carefully review our template to ensure that it is appropriate for your circumstances. If you receive a notice not covered by our existing templates, please send us the standard text from that notice, excluding sensitive information, and we will be happy to add a new letter to our collection.